Data Storage Policy

This page explains where WealthMetre stores your data, how our AI advisor (Diva) uses third-party tools, and how long we retain your information.

1. Where Your Data Is Stored

All personal and application data collected through wealthmetre.com, the Diva AI advisor, and our customer/partner portals is stored on servers located in Mumbai, India.

2. How AI (Diva) Processes Your Data

Diva, our AI-based loan advisor, processes the information you share (loan requirement, income, CIBIL range, city, etc.) on our own servers to match you with suitable lenders. We use a third-party AI service to help search and interpret our internal database of lender policies and eligibility criteria — this is business/reference data about our lending partners, not your personal information. Your name, mobile number, and CIBIL score are not shared with this third-party AI service.

3. Data Retention

We retain your information for as long as it is necessary to process your loan request, respond to your enquiries, and meet our legal and regulatory record-keeping obligations, or until you request deletion.

4. Cross-Border Data Transfer

We do not transfer your personal financial data outside India. Limited, non-identifying business data (such as our lenders' published policy criteria) may be processed using cloud-based AI services for the sole purpose of improving lender matching.

5. Security Measures

• HTTPS encryption for all data in transit
• Secure, HttpOnly session cookies for partner and telecaller logins
• Restricted, role-based access to our database
• Regular backups and access monitoring

6. Your Rights

You may request access to, correction of, or deletion of your data at any time by contacting info@wealthmetre.com or +91 7976218596.